Doug has always been captivated with computer technology and electronics from a very young age. He joined the US Army in 1982 right out of High School at age 17 to serve his country, gain additional hands-on experience and knowledge in IT technology. Doug holds multiple professional IT certifications from Microsoft Windows, Cisco Networking Systems, International Information Systems Security Certification Consortium (ISCĀ²) and Computing Technology Industry Association (CompTIA). He also holds an Extra Class Amateur Radio license, the highest level issued by the Federal Communications Commission (FCC), requiring an in-depth knowledge of electronics and the ability to copy Morse code at 20 WPM.

Lori’s years of professional office management experience has enabled her to handle the business end of things. She takes care of scheduling appointments and finances.